Think differently

Sometimes you have to look at things a little bit differently…come at it from a different angle…and Inclusion is a bit like that.

Your biggest asset is your employees, they make your systems work, win you your contracts and new business, sell your goods, deliver those services and run your organisation. But they are also your biggest risk. People discriminate, whether knowingly or not. They carry their prejudices and opinions with them and that is probably not where you want to be. So as an employer and as an organisation the challenge is to transform the potential discriminatory behaviour by reducing the risk.

Getting people to question what they believe, to challenge their prejudices, opinions and build the skills and knowledge that will serve you better reduces that risk and builds a layer of protection. By embedding inclusion within your organisation, all your employees can act as your watchdog, alerting you to potential discriminatory policies, procedures or practices.

The challenge is to change the culture of your organisation or continue to develop the one you already have. To do that, to become more inclusive your organisation needs people to think different, to be open-minded and flexible. Yes there may be set ways of doing things, policies and procedures are important, but if those policies and procedures are too restrictive and allow no variation they can end up as a straight jacket – you can just sleepwalk into discrimination. That is why we use learning frameworks to help you embed the equality skills and knowledge within your workforce.

Remember that the concepts of inclusion, equality and diversity are not add-ons. They are not something you parachute in with a team who consider those concepts as a specialism, or something you only think about after you have designed the policy, created the goods or delivered the service. To be truly effective it has to be part of what everyone does and the best way to ensure that is by using a structured programme – and we can help you devise that and develop the courses.

Learning management

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We have the skills and experience to develop learning management programmes and systems to suit every client’s needs.

We believe in building capacity to enable users of our frameworks, standards and other equality solutions to manage the learning component themselves. We therefore provide the tools for development, delivery, reporting, and management of training and learning materials if necessary.

Blended learning

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Blended learning combines traditional face-to-face classroom methods with more modern computer-mediated activities.

A blended approach could include meeting face-to-face less and incorporating online learning activities or structuring activities around online resources and interaction with distance learners.

To be effective learning tools and delivery modes need to range from formal to informal. With informal learning, learners tend to pull and extract what they want or need to learn. In traditional formal learning, content is typically pushed to the learner. By blending both forms of learning to meet a clients need the Informal learning tools can enhance formal learning activities.

We believe that successful learning comes from flexibility and a realistic approach in how to best get the information across.


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As eLearning can be done on laptops, tablets and phones – it is a very mobile method. Learning can be done on the train, on a plane or any other time that could normally be wasted.

In some developing countries it can be the simplest and most cost-effective method of training, particularly if delivered by mobile phone.

Perhaps most importantly of all the training quality and content is consistent regardless of the location so you know everyone is getting the same level of information and the same message.

A nine-year survey of the research literature in training published by Fletcher and Tobias in ‘Training and Re-training’, commissioned by the American Psychological Society, and published in 2000 concluded that:

“Learners learn more using computer-based instruction than they do with conventional ways of teaching, as measured by higher post-treatment test scores.’

So in truth he whole world can now be your classroom.