We all use words to convey meanings and concepts. In fact we do it all the time….but the question is do we really mean it. Do we live up to those words or are they just that – words.

To some organisations, and even some countries, the words are easy. They form banner headlines, become a part of a slogans become a way of marketing yourself based on an empty shell without the commitment or the intentions.

Sure it works for a short while, but then you get called out. The reputation that you built on those words, the customer base, the public perception and trust is gone. The facade of what you want people to believe you are - is simply shattered.

The words mean something, that’s why you want to use them, become associated with them – they have a worth. So if you use them, then make sure they are not just empty promises.

Making equality work

Equality is about creating an environment, where everyone can participate and has the opportunity to fulfil their potential

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What do you mean by equality?

Words mean different things to different people so be clear about what you are promising.

Equality in the workplace means creating policies and procedures that eliminate discrimination, that deliver equal pay, equal chance and equal opportunity.

It means ensuring that people with a disability have the support they need and the physical alterations to the workplace that enable them to have the same use of the facilities as everyone else.

Making diversity work

Diversity literally means difference. When it is used as a contrast or addition to equality, it is about recognising individual as well as group differences

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What do you mean by diversity?

Words mean different things to different people so be clear about what you are promising.

Diversity is a fact – people can be different ages, colours, races, ethnicity, hold different beliefs, have different abilities and capabilities, different sexes and sexual orientations – and more. And yes, people can even be more than just one of those things.

Recognising diversity is one thing, but being flexible and willing to make changes is yet another and that is what you should be promising.

Making inclusion work

Inclusion is about valuing all individuals, giving equal access and opportunity to all and removing discrimination and other barriers to involvement

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What do you mean by inclusion?

Words mean different things to different people so be clear about what you are promising.

Inclusion is about how you as an organisation behave. It is about removing barriers and creating an environment where the individual’s talent is recognised and their contribution valued.

It is about living up to those words in what you do, how you treat your employees, how you treat your customers and that you expect the same values and behaviours from your supply chain.